Blog Facebook and Instagram back after longest worldwide outage ever; company details root cause

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Facebook and Instagram back after longest worldwide outage ever; company details root cause

Facebook says it is “happy to report [its services] are coming back online now.”


Facebook announced in a statement late Monday that its platforms are “back up and running” after a massive global outage plunged its main site, Instagram and WhatsApp platforms into the dark earlier in the day..

The company said in a blog post that its engineering teams found that “configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.”

While these platforms are running again, “we’re actively working to fully return them to regular operations.”

“We want to make clear at this time we believe the root cause of this outage was a faulty configuration change. We also have no evidence that user data was compromised as a result of this downtime,” the statement read.

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